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Frequently Asked Questions
Can I Return The Product?
Yes.. We provide a 3ml sample for trial purposes of the same perfume purchased.
You can try the attached sample and if it does not suit you, you can easily return the product by submitting a request through this link.
We provide this service in order to avoid opening the perfume. Therefore, we apologize for returning opened products.
- Orders outside the Kingdom of Saudi Arabia are not returnable.
- Offers consisting of more than one perfume are not subject to partial refund.
- Laverne samples are a non-returnable product.
- Delivery and cash on delivery service is a paid service for receiving the order and paying on time. When the product arrives and there is a desire to return it, it is deducted for the customer’s benefit.
Can I Return The Product?
Yes.. We provide a 3ml sample for trial purposes of the same perfume purchased.
You can try the attached sample and if it does not suit you, you can easily return the product by submitting a request through this link.
We provide this service in order to avoid opening the perfume. Therefore, we apologize for returning opened products.
- Orders outside the Kingdom of Saudi Arabia are not returnable.
- Offers consisting of more than one perfume are not subject to partial refund.
- Laverne samples are a non-returnable product.
- Delivery and cash on delivery service is a paid service for receiving the order and paying on time. When the product arrives and there is a desire to return it, it is deducted for the customer’s benefit.
How long is the period allowed for returning the product?
The allowed period is seven days from the date of receipt of the request.
How long is the period allowed for returning the product?
The allowed period is seven days from the date of receipt of the request.
In the process of return, how can I get a refund?
The amount will be refunded after the product reaches us and its condition is verified, and then the amount is transferred to your account within three to five working days.
In the process of return, how can I get a refund?
The amount will be refunded after the product reaches us and its condition is verified, and then the amount is transferred to your account within three to five working days.